We can't wait to send out your purchases and with most items in stock we aim to despatch same day of receiving your order Monday to Friday, however some orders may take up to 48 hours to process. Should any unforeseen delay occur you will be notified within 48 hours of placing your order.
USEFUL POSTAL INFORMATION
- We despatch all orders Monday - Friday, except bank holidays.
- We despatch currently to UK Mainland only
- Your parcel will be delivered by 48 hour Tracked Delivery by Royal Mail if you choose the standard delivery option.
- For 24 hour Next Day Tracked Delivery your order must be with us by 2pm, Monday - Friday, orders received after 2pm will be processed as the following days order. Any order received after 2pm on a Friday, Saturday or Sunday, will be processed on the following Monday.
- All deliveries can be tracked using the Royal Mail online tracking service track & trace Your unique tracking number will be detailed on your dispatch confirmation email.
- All Tracked Delivery is only available for UK Mainland.
- For European deliveries please allow 5 - 7 working days for your order to arrive. This service is currently unavailable.
- For Rest Of World, USA deliveries please allow 7 - 10 working days for your order to arrive. This service is currently unavailable.
Once your order has been dispatched you will receive an email confirmation from us, with details of your order.
We will make every effort to deliver your order within the estimated time scales, however we can not accept responsibility for late deliveries due to circumstances outside of our control and we will keep you informed by email of any unexpected delay.
If you receive your order and change your mind or are unhappy with your items click here for more information on how we can help.
where do we deliver ?
Channel Islands, Isle of Man, Northern Ireland, Scottish Highlands, U.K. Mainland
Europe (this service is currently unavailable)
France, Germany, Ireland, Isle of Man, Jersey, Spain
USA (this service is currently unavailable)
UK Mainland Standard 48 Hours Tracked - £3.50
2 working days (excluding bank holidays and weekends)
UK Mainland Next Day 24 Hours Tracked - £6.95
Next day delivery - orders must be received by 2pm Monday - Friday
(excluding Bank Holidays and weekends)
EU Tracked & Signature - £10.95 (EU DELIVERIES CURRENTLY UNAVAILABLE)
4 - 7 working days
USA Tracked & Signature - £15.95 (USA DELIVERIES CURRENTLY UNAVAILABLE)
5 - 7 working days