Delivery

POSTAL STRIKES - as we use Royal Mail to deliver all our parcels, we are doing our best to navigate the strikes by adding extra resource to despatch same day as your order is received.

If there are strike days planned we do ask that you allow 5-6 days for delivery, we can not guarantee the usual 48hours. 
Thank you for your understanding. 

 

We can't wait to send out your purchases and we aim to despatch next working day for orders received Monday to Friday, however, please allow up to 48 hours to despatch your order should you wish it delivered before a specific date.  Should any unforeseen delay occur you will be notified within 48 hours of placing your order.


USEFUL POSTAL INFORMATION

  • We despatch all orders Monday - Friday, except bank holidays.
  • We despatch currently to UK Mainland only
  • Your parcel will be delivered by 48 hour Tracked Delivery by Royal Mail if you choose the standard delivery option.
  • For 24 hour Next Day Tracked Delivery your order must be with us by 2pm, Monday - Friday, orders received after 2pm will be processed as the following days order. Any order received after 2pm on a Friday, Saturday or Sunday, will be processed on the following Monday. 
  • All deliveries can be tracked using the Royal Mail online tracking service track & trace Your unique tracking number will be detailed on your dispatch confirmation email. 
  • All Tracked Delivery is only available for UK Mainland.
  • For European deliveries please allow 5 - 7 working days for your order to arrive. This service is currently unavailable.
  • For Rest Of World, USA deliveries please allow 7 - 10 working days for your order to arrive. This service is currently unavailable.

 

Once your order has been dispatched you will receive an email confirmation from us, with details of your order. 

We will make every effort to deliver your order within the estimated time scales, however we can not accept responsibility for late deliveries due to circumstances outside of our control and we will keep you informed by email of any unexpected delay.

If you receive your order and change your mind or are unhappy with your items click here for more information on how we can help.

Where do we deliver ? 

UK
Channel Islands, Isle of Man, Northern Ireland, Scottish Highlands, U.K. Mainland

Europe (this service is currently unavailable)
 France, Germany, Ireland, Isle of Man, Jersey, Spain

USA (this service is currently unavailable)

 

UK Mainland Standard 48 Hours Tracked - £3.95

Royal Mail

2 working days (excluding bank holidays and weekends)

UK Mainland Next Day 24 Hours Tracked - £6.95

Royal Mail

Next working day (orders received before 2pm Monday - Friday)

EU Tracked & Signature - £10.95 (EU DELIVERIES CURRENTLY UNAVAILABLE)

Royal Mail

4-7 working days

USA Tracked & Signature - £15.95 (USA DELIVERIES CURRENTLY UNAVAILABLE)

UPS

5-7 working days